从持续培养质检员和工程师,到严格筛选供应商,Smith擅长制定并执行领先的品质策略。
Smith能够为全球客户提供所需元件,及时化解全球供应链的任何问题,品质值得信赖——那么,保障品质都经过哪些步骤呢?
在Smith最新推出的“品质保障秘诀”系列日志中,我们将以内部视角,带您了解质控和质检团队,通过哪些具体步骤,全程确保我们交付的每个元件顺利通过检查、检测和审核,务求让客户获得最优品质。
(我们通过近期一系列影片,包括“品质保障的秘诀: 闪存功能性测试 ” 和 “品质保障的秘诀: HDD/SSD功能性测试”等,让您近距离了解内部功能测试。)
践行品质承诺
Smith秉持品质至上的承诺,涵盖检测设施、静电安全到严格把控供应商资格等各方面。自2000年以来,我们已实施内部品质支持和测试,并进一步奠定了今天品质框架的基础。
多年以来,我们致力建立全面质控策略,不断改善质检实践,深入掌握专业知识,务求为每位客户、每个订单提供精确、优质的支持和服务。
从源头深耕质检
采购是确保元件完整的重要环节。在产品入库前,我们就对供应商严格筛查,确保质量过关。
每位与Smith合作的供应商均通过严格审核,并持续评估表现。多年以来,我们已经建立起多样化的可靠供应商网络,遍布全球,服务客户所需。
以体系为本的流程和程序
多年以来,Smith持续推动IT配套的发展,善用业内最佳软件,加上自主开发、定制的内部系统,自动追踪、监测物资流动,更好地支持产品和服务品质。我们把握基础设施优势,力争上游。
人才是卓越的保证
员工是Smith不断壮大,提升品质的根本因素。为此,我们为员工提供灵活的职业发展机遇,并不断投入进修资源,通过定期培训、再培训和获得资助认证等机会,帮助他们立足行业最前沿,遵守最优品质标准。这些措施包括根据CCCI-102等质检员培训标准,进行甄别仿冒等专门培训。
设施首屈一指
我们在前几期影片中多次强调,Smith在全球的实验室拥有首屈一指的装备条件。从全套功能检测到严格的防伪检测计划,首屈一指的装备是严格验证品质的重要保证。
资质认证
Smith主动遵守行业相关和跨行业等第三方认证规定,表现超乎行业标准,彰显我们在全部流程中严格贯彻执行各项标准。
优质服务之本
Smith对品质和客户服务的追求是我们的立足之本,凭借多年积累深厚的专业知识,我们依靠品质策略和最佳实践等原则,为客户提供顶尖产品和服务。我们还将精益求精,继续成长、创新,不遗余力为全球客户量身定制的最优质支持。
敬请持续关注Smith的市场日志和 LinkedIn领英专页,获得更多行业资讯、分析和见解。我们将在下一期影片中继续分享“揭秘品质保障”系列。
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