自Smith创立至今,核心人才一直是推动公司发展的中流砥柱。长期以来,公司上下兢兢业业,致力培养人才,促进合作精神,赋能员工发挥更大价值,与全球客户共创佳绩。
Smith的办事处遍布全球三大洲10几个国家,无论身在何处或面临何种困难,我们始终坚持客户至上,提供最佳产品和服务。为让客户能及时、高效的收到所需电子元件,团队协作至关重要。
合作无间 始于足下
在1994年,Jennifer入职Smith时,全球合作这个概念还遥不可及,且充满挑战。我们的所有员工足不出户,彼此仅有几步的距离。虽然大家都可以直接便捷完成订单,但公司影响力十分有限。
回顾当时,推动全球业务费时费力,等待传真、电话和不同市场间的时差,让商务联系无法随时随地。
Jennifer表示,“这就是我们要拓展业务的部分原因,当时公司的运营模式已无法满足兼顾三个时区业务的客户需要。”
随着更多客户需要我们的服务,Smith的行业影响力不断扩大。两位联合创始人兼董事Bob和Lee Ackerley,以及现任首席执行官Marc barnhill把握机遇,审时度势开拓全球业务。经过15年的运筹帷幄,我们将三大洲作为战略中心,并设立了10个办事处。在随后10年间,更将运营地点数量翻倍。
求同存异,多元共融
随着Smith成功转型为全球运营企业,我们也能透过各地办事处,为客户提供更本地化的支援,巩固客户关系。
另一方面,Smith面对全球协作带来的挑战。我们建立多元包容的工作环境,让来自不同文化和语言背景的同事融洽共处,求同存异,为成就Smith的业界领先地位共同努力。
Jennifer强调,“Smith看重与团队的每一份子相辅相成,共创成功。我们实事求是,务求成为每个合作伙伴都值得信赖的供应商,携手奋斗。
新冠疫情改变了世界各地的商业运作方式,更体现Smith坚持团队合作的重要性。远程办公成为常态,推升对电子元件的需求。一份订单需要由多位Smith员工合作完成,也不再是什么新鲜事。
Jennifer认为,“正是在这种情况下,Smith的合作精神和本质是显而易见的。”
全球合作见成果
以每月市场资讯报告为例,各地团队精选Smith全球市场专家的见解和分析,编制报告,与重要客户分享业界重要经验和资讯。
Jennifer说,“我们的客户常常追问,什么时候能看到下一份市场资讯报告。这个过程无疑工作量庞大,根本离不开全球各地团队之间的密切合作。”
全球合作是Smith成功的核心,我们发挥员工的丰富经验和敬业等优势,同舟共济,不断创新,精益求精,向共同的发展目标迈进。
3 ways to follow Smith on WeChat:
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