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Charlene强调，“践行个性化服务是Smith的服务宗旨之一。我们稳步增进与全球客户的合作关系，为Smith稳健的财务实力添砖加瓦。”
2017年Charlene入职Smith，担任阿姆斯特丹欧洲总部的信贷分析师，并于2020年调往休斯顿全球总部升任信贷总监。2023年她调往休斯顿全球总部，成为新任信贷部副总裁。
她细致入微，能够敏锐发现潜在的业务难题并逐一化解，有力保障了Smith继续开展业务，与客户达成战略交易。
工作之余，Charlene每年都会将她的屋子重新粉刷，焕然一新。
对此她说，“我不喜欢白色的墙壁。看腻了现在的色彩，我就喜欢尝试换种颜色来改变心情。”
践行个性化服务是Smith的服务宗旨之一Charlene Birkhoff
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